New end-user identification flow in Swedish BankID

This article applies to LiveID and the direct Swedish BankID identification flow

The end-user identification flow in the Swedish BankID app will as of November 1st, 2023 have security check question that the caller needs to answer before they can identify themselves.

The caller needs to confirm that they initiate the phone call.

Instead of "Test av BankID"  it will say your company name.

After confirming the caller will be able to identify themselves.

What happens if they to not confirm?

They will receive a dialog saying "Risk of fraud" and can redo the selection or cancel the identification.

Instead of "Test av BankID"  it will say your company name.