Send a batch case via SMS

Batch case via SMS

You can choose between e-mail or SMS notification when sending a batch case, just like when sending regular cases. 

You can either send a case using SMS in combination with e-mail or with just one of the two notification methods.   

Required settings to send a batch case using SMS: 

• a cellphone number to all parties in the source data  
• cellphone number needs to be in the format 00467... (neither +46 or 070). 
• check the box "SMS" in the Notification Methods section of the settings (see below). 

Read more about batch send case

This feature is an add-on and not included in all account plans - reach out to your sales person or  support@assently.com if you want to know more!