Signing with Finnish Bank ID gives error

Problem: Some users of F-Secure may experience errors when signing using Finnish Bank ID.

Solution: Sign using a different device; or add coreid.assently.com as an allowed website.

How can I tell if this applies to me?

1. After identification with your bank, you will briefly see an F-Secure page:

2. Then the page will go back to Assently, and show an error message:

Why does this happen?

After logging in with your bank, F-Secure Secure Banking will prevent you from navigating to pages that are outside of your bank. This prevents the Assently E-Sign identification from completing, and we are then unable to add your signature to the document.

How can I fix this?

You can sign using a device that is not using F-Secure. A more permanent solution is to add Assently to your allowed websites. When the F-Secure splash-screen shows up, click the "Allow website" link. You may need to be an administrator to do this.

You can also edit your "Allowed websites" in your F-Secure Settings.