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  1. Assently Support
  2. General questions about Assently
  3. General questions

General questions

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  • I get error in Adobe Acrobat that one signature is not valid
  • Why does it say Pseudonym on signing party?
  • How can I tell if the parties have reviewed a case I've sent?
  • How can I see the Email Delivery Status for a case I've sent?
  • Questions about e-signed documents compared to analog documents
  • The email is not delivered
  • Create a trial account
  • Are Assentlys servers inside the EU?
  • How are emails sent from Assently?
  • What price plan should i choose?
  • How does your service work?
  • Satistics and Insights
  • Who is the sender of email messages?
  • Does the service work on a mobile device?
  • Can I manage everything from my tablet?
  • What operative system do I need?
  • Which browsers does Assently support?
  • Which file formats does E-Sign support?
  • Do you support PDF/A?
  • I would like to have all my agreements on paper, can I print a copy?
  • Status Page of Assently
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