Assently E-Sign - Support in English

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Get started with Assently!

How do I contact Assently's support?

How do I send a document for signing?

How do I change the name of my account?

Saved Parties

Mark as Not signed

Where are national ID numbers shown?

Send a batch case via SMS

Party Attachments

Resctrictions on a template

Change information on a party

How can I tell if the parties have reviewed a case I've sent?

How can I see the Email Delivery Status for a case I've sent?

Point of Sale: Kiosk Mode

Attached files: Audit Log and original data

How can I show National ID Numbers on signed documents?

The email is not delivered

Master account & global template

I get error in Adobe Acrobat that one signature is not valid

Assignable Parties - let your customer decide who should sign next

Show Internal Information for parties

Enable Multiple eIDs

Change role/permission

What electronic IDs can I use?

Can I add a text to the signing view?

Optional fields for parties

How do I delete a case?

Setting up Case Retention (automatic deletion of cases)

Where can I find the comment from someone who does not want to sign?

In what ways can I send out cases?

How can I choose the language for the interface in Assently?

What does it mean to be an "Issuer"?

Role Permissions

How are emails sent from Assently?

Two-factor Authentication

Configure Default Settings for Cases

Add one or more files to a case

Can I change/remove parties after a case has been sent for signatures?

What is a Template?

How do I replace a document/form on a template?

Instructions or links in the header and footer

Password and Password Policy

Can I add a note in the invitation to sign?

How do I fill out my information automatically?

Add/remove a person as Agent

Approval workflow

Statistics and Insights

Agent roles and their permissions

Download all cases from a Template

Your first E-delivery

I am a member of several accounts. How do I choose which one I want to use?

How many parties can sign a document?

What settings are there for cases?

Who is the sender of email messages?

How do I delete a Template?

How do I set visibility for cases?

Agent: I changed my email adress

How do I sign multiple cases at once?

How do I send a batch case?

Customize E-mail Messages to Parties

Download all signed documents / Capture data

What does an "Open party" mean?

Can I use Assently in other languages?

Naming cases and templates

Language in the Kiosk Mode (Point of Sale)

What is Metadata?

Can I control in which order the parties should sign?

Mark as signed

Case Access Control

How do I send notifications to additional recipients?

Allowing multiple signing methods

What is a "rejected document"?

Which file formats does E-Sign support?

How do I search in the case archive?

I haven't received a signature on my case yet?

Can I set a signing deadline?

Can I send a reminder to sign?

Do you support PDF/A?

I want to recall a case

How can I see the status of sent cases?

Status Page of Assently

Do I need to download and store all my cases, or are they stored in the Web Office?

What is the difference between "Send for signature" and "Send and open"?

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