How do I delete a case?

Updated

Delete a Case

Note that deleting a case is permanent.

There are different ways to delete a case depending on its status. There are different ways to delete a case:

 

1. Delete a case directly from the Case Archive. You can also delete the case from the Case Archive in the drop downmenu. The draft case will be deleted without confirmation.

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2. Delete a case on the case page. First you need to select the "…"-button at the bottom at the page to reveal the Delete button. Select Delete and confirm that you want to delete the case.

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An additional confirmation dialog is shown where you need to type in a six-letter code before the case is permanently deleted.

 

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Deleing a template

Instructions for deleting a template is found in: How do I delete a Template?

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